Aldea Muhammad

Aldea Muhammad (Ale) was at HappyFresh since the beginning, setting up the operations in Indonesia. As Operations Director, he oversees not only field operations, but also content operations and customer services. Among his daily responsibilities are analyzing our shoppers’ and drivers’ capacity and setting up strategy based on the customers’ feedback. Ale owns his impact by keeping our fleet happy and engaged. He plays PES on his break time.

Aldea Muhammad

Aldea Muhammad (Ale) was at HappyFresh since the beginning, setting up the operations in Indonesia. As Operations Director, he oversees not only field operations, but also content operations and customer services. Among his daily responsibilities are analyzing our shoppers’ and drivers’ capacity and setting up strategy based on the customers’ feedback. Ale owns his impact by keeping our fleet happy and engaged. He plays PES on his break time.

Aldea Muhammad

Aldea Muhammad (Ale) was at HappyFresh since the beginning, setting up the operations in Indonesia. As Operations Director, he oversees not only field operations, but also content operations and customer services. Among his daily responsibilities are analyzing our shoppers’ and drivers’ capacity and setting up strategy based on the customers’ feedback. Ale owns his impact by keeping our fleet happy and engaged. He plays PES on his break time.

Aghnia Saras

Saras is currently our most senior customer service representative. She started working in September 2015 and to this date has handled and resolved tens of thousands customers’ complaints and inquiries. Saras finds joy in her work because she is given the trust to learn about and support other departments’ works from executing customer surveys for the marketing team to monitoring orders for the operations team.

Aghnia Saras

Saras is currently our most senior customer service representative. She started working in September 2015 and to this date has handled and resolved tens of thousands customers’ complaints and inquiries. Saras finds joy in her work because she is given the trust to learn about and support other departments’ works from executing customer surveys for the marketing team to monitoring orders for the operations team.

Aghnia Saras

Saras is currently our most senior customer service representative. She started working in September 2015 and to this date has handled and resolved tens of thousands customers’ complaints and inquiries. Saras finds joy in her work because she is given the trust to learn about and support other departments’ works from executing customer surveys for the marketing team to monitoring orders for the operations team.

Ciptadi Putra

Putra made his way up from working in the offline marketing team to setting up HappyCorporate, the company’s B2B arm, from scratch. He is currently our Corporate Sales Manager, leading a team of three people to serve various clients from government institutions to consumer goods companies in stocking their pantry essentials. Putra takes leave on one Friday every month for his traveling ambition.

Ciptadi Putra

Putra made his way up from working in the offline marketing team to setting up HappyCorporate, the company’s B2B arm, from scratch. He is currently our Corporate Sales Manager, leading a team of three people to serve various clients from government institutions to consumer goods companies in stocking their pantry essentials. Putra takes leave on one Friday every month for his traveling ambition.

Ciptadi Putra

Putra made his way up from working in the offline marketing team to setting up HappyCorporate, the company’s B2B arm, from scratch. He is currently our Corporate Sales Manager, leading a team of three people to serve various clients from government institutions to consumer goods companies in stocking their pantry essentials. Putra takes leave on one Friday every month for his traveling ambition.

Hesti Hardiyanti

As our HR Associate, Hesti is responsible for all human resources matters for our shoppers and riders. She is currently handling all fleet members in Jakarta, Bandung, and Surabaya. One of her most significant impact is doing massive interview to hundreds of shoppers and riders candidates in 6 months. Hesti owns her impact by continuously learning and implementing the best approaches to assess a candidate’s quality in order to pick the best employees.

Hesti Hardiyanti

As our HR Associate, Hesti is responsible for all human resources matters for our shoppers and riders. She is currently handling all fleet members in Jakarta, Bandung, and Surabaya. One of her most significant impact is doing massive interview to hundreds of shoppers and riders candidates in 6 months. Hesti owns her impact by continuously learning and implementing the best approaches to assess a candidate’s quality in order to pick the best employees.

Hesti Hardiyanti

As our HR Associate, Hesti is responsible for all human resources matters for our shoppers and riders. She is currently handling all fleet members in Jakarta, Bandung, and Surabaya. One of her most significant impact is doing massive interview to hundreds of shoppers and riders candidates in 6 months. Hesti owns her impact by continuously learning and implementing the best approaches to assess a candidate’s quality in order to pick the best employees.